Mayor Vincent C. Gray

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Child and Family Services Agency


Office Hours
Monday - Friday, 8 am to 4:45 pm

How to Reach Us
200 I Street, SE
Washington, DC 20003
cfsa@dc.gov

Phone: (202) 442-6100
Fax: (202) 727-6505
TTY: 711

FOIA Information
Agency Performance

Website: http://cfsa.dc.gov

Brenda Donald

Brenda Donald
Director
Ask the Agency

Important: To report child abuse and neglect, please do not use email. Call (202) 671-SAFE (7233). This is a 24-hour number.

 
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Finding Helping Services 


Find Help Online or by Phone

 

 

 

 

211 Answers, Please! is a free service that links District residents to government and community programs that can help.

  • Anonymous and confidential
  • 24/7 access to social, health, and other services
  • Crisis intervention and referrals to mental health professionals
  • Referrals to food subsidy programs
  • Referrals for employment, job training, and post-secondary education
  • Information about health insurance and home ownership programs
  • Detailed explanations of who qualifies and how and where to apply
  • Assistance in 140 different languages

By phone: Call (202) 463-6211 any time, day or night.

Online: Search the online directory of participating service providers. 

Search CFSA’s online Community Services Resource Directory.

 

Goals

211 Answers, Please! helps DC residents find the help they need quickly.

 

Program at a Glance

Program Title: Finding Helping Services
Type: Outreach and Education

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