Table of Contents - CFSA Online Policy Manual    The Child and Family Services Agency (CFSA) is a cabinet-level agency within the District of Columbia Government, dedicating itself to the safety, permanence, and well-being of children and families residing in the District. The CFSA Policy Manual was designed to support this mission, and to provide comprehensive and uniform guidelines for staff decision-making authority and accountability. All policies are ultimately statements of the Agency’s interpretation of a law or guiding statements specific to an issue of concern that helps maintain standards of practice for the daily operation of the Agency.     Program Policies Program Policies include all policies related specifically to the programmatic operations of the Agency, such as the Adoption and Permanent Guardianship Subsidy Policy or the In-Home Services Policy. General Administrative Policies General Administrative Policies include only those policies that directly impact the managerial and organizational standards of the Agency, such as the Dress Code Policy or the Sexual Harassment Policy.   Administrative Issuances Administrative Issuances serve as interim policies, or as guidelines for procedures or protocols. These issuances provide staff and/or contracted service providers with pertinent information concerning modifications and/or revisions to existing policies or procedures. They also establish minimum standards of practice during such time as new policies or procedures are being developed.       Quick Reference Guides These guides are helpful for quick reference to pertinent procedures and protocols. See individual listings.   Glossary Definitions of terms frequently used in child welfare practice taken directly from the website of the Child Welfare Information Gateway. Acronyms Frequently used acronyms are listed alphabetically and spelled out.   Index All policies and administrative issuances are listed in the index alphabetically with a key to category.  Please note: if a policy is undergoing revision, the link will inform you and invite you to contact the Policy Unit for additional information.     << Back to CFSA Online Policy Manual Main page