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Child and Family Services Agency

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Find Help - 211 Answers, Please!

photo of people on headsets ready to take calls

211 Answers, Please! is a free service that links District residents to government and community programs that can help.

  • Anonymous and confidential
  • 24/7 access to social, health, and other services
  • Crisis intervention and referrals to mental health professionals
  • Referrals to food subsidy programs
  • Referrals for employment, job training, and post-secondary education
  • Information about health insurance and home ownership programs
  • Detailed explanations of who qualifies and how and where to apply
  • Assistance in 140 different languages

By phone: Call (202) 463-6211 any time, day or night.

Online: Search the online directory of participating service providers.