Child and Family Services Agency

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Management Analyst

Monday, February 4, 2019

Job ID 6236

Location 200 I Street, SE

Full/Part Time




Date Opened



Area of Consideration

Open to Public

From Grade


Type of Appointment

Career Service - Reg Appt


Minimum Rate


Target Openings


Date Closed



Child and Family Services Agency



Bargaining Unit


Maximum Rate



Available Openings



Visit or click here to apply.


Brief Description of Duties:

  • Develops and prioritizes special projects, concepts, initiatives, and strategies that will form the framework of strategic planning for the assigned projects/programs for the Office of Policy, Planning, and Program Support. Provides follow-up on key activities.
  • Develops and evaluates methodologies of gathering and interpreting qualitative and quantitative child welfare data including instrument design.
  • Designs, develops, implements, and evaluates initiatives and management tools by determining objectives, action steps, task owners, and timeframes for the assigned projects/programs. Facilitates efforts to implement quality initiatives by providing continuous review and evaluation of plans, policies, practices, and procedures to ensure the utilization of these tools Agency-wide to produce results necessary to develop and sustain effective program implementation. Develops mapping process and analyzes data. Makes verbal presentations and edits protocols.
  • Analyzes and evaluates management information requirements, to include FACES data, any internal or external case reviews; new or proposed legislation or regulations; and new or modified administrative program policies, regulations, goals, or objectives, to assure compliance with District, Federal or court compliance. Develops program or administrative reporting systems to coordinate and stage the work of multiple parties and/or workgroups, in collaboration with the managers in the Office of Policy, Planning and Program Support.
  • Evaluates the impact of data on program operations and management, including systems specifications, data gathering and analytical techniques, and systems evaluation methodology. Ensures reports are developed to provide needed data for usage by the Deputy Director as well as other key program managers.
  • Leads workgroups and small and large meetings of staff at all levels for discussion and decision-making to facilitate completion of projects. Plans and staffs key meetings and committees.
  • Contributes specialized knowledge in research design and evaluation to various grant proposals, demonstration and research projects within the agency and between partnering agencies.
  • Performs other related duties as assigned

Conditions of Employment

Working Conditions:

The work is performed in an office setting.

This position is deemed a security sensitive position pursuant to DCMR 6B Section 412 and is subject to a criminal background check, traffic records check and consumer credit check as applicable.

This position is in the collective bargaining unit.


Basic Requirements:

  • Thorough knowledge of the agency's mission, programs, activities, policies, objectives, management principles and processes.
  • In-depth skill in applying analytical and evaluative methods and techniques to include analysis of both quantitative and qualitative data to assist in developing new procedures and approaches to identify and resolve significant issues and problems, to draft status reports.
  • Comprehensive knowledge of quantitative and qualitative techniques for measuring effectiveness and efficiency, and productivity of assigned programs.
  • Thorough knowledge of child welfare, to assess the feasibility of current operating programs to establish policies and more effective methods of operation including placement, permanency, and older youth outcomes.
  • Thorough knowledge of CFSA policies and procedures, Federal and District legislation and regulations that govern and affect child welfare services and programs directed by the Deputy Director.
  • Comprehensive knowledge of policy development and analysis, data analysis, and operating programs and the interrelationships among policies and programs to analyze agency policies and procedures and draft reports.
  • Strong verbal communication skills and writing skills to make presentations in meetings, conduct group sessions, draft reports, and make recommendations on complex issues.
  • Proficiency in Microsoft Word, Excel, PowerPoint, and Project, and in FACES


Master degree required in Human Services, Social Work or Public Administration or equivalent.


At least three (3) years of related work experience.

Closing Statement

Job Offers: Official Job Offers are made by the D.C.Child and Family Services Agency's Human Resources Only.

General Job Information

Tour Of Duty :8:15am - 4:45pm

Promotion Potential: No

Duration of Appointment: Career Services- Regular Appointment

Serves as a Management Analyst in the Office of the Deputy Director for Program Operations, Child and Family Services Agency (CFSA), responsible for managing, analyzing and evaluating the effectiveness of program operations in meeting established goals and objectives. Prepares and disseminates final reports, recommendations and other programmatic information to CFSA program managers and external partners such as the Court Monitor, Plaintiffs' attorneys, Court Administration, City Council and other stakeholders.