Child and Family Services Agency

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Planning and Policy Program Manager

Thursday, February 25, 2016

Grade: 14

Salary Range: $96,756.00 - $135,458.00

Job Summary 
Serves as the Planning and Policy Program Manager in the Office of Planning, Policy and Program Support (OPPPS), responsible for directing the planning and policy units for Child and Family Services Agency (CFSA).

  • Monitors the assessment and analysis of key policy and management issues to achieve maximum efficiency and economy of operations, utilizing organization and functional analysis, workload and manpower studies, work planning and forecasting, workflow and procedural analysis, documentation of program processes, identification of management information requirements, and other similar quantitative analysis functions.
  • Supervises technical support staff; interviews staff and makes recommendations for hiring, arranges training opportunities; assigns and reviews work and special projects, evaluates the performance of subordinates and conducts staff meetings to clarify issues and obtain status reports on planning projects. 
  • Meets with District agencies and planning units to produce state of the art child welfare planning and research initiatives statewide.
  • Makes recommendations to Agency management on new or alternative approaches for service delivery in the District of Columbia as prompted by research and/or needs based data. 
  • Provides expert internal consulting services within the agency to improve workflow, customer service, and to create efficiencies. 
  • Contributes specialized content to various grant proposals, demonstration and research projects within the agency and between partnering agencies. 
  • Leads research and evaluation including assessments of need within the child welfare system and other relevant topics.
  • Coordinates state-level functions including development and submission of federally-required annual plans and reports.
  • Facilitates and coordinates resource and capacity planning for policy and program related initiatives. 
  • Monitors Agency progress on achieving outcomes of the federal Court’s Implementation Plan.
  • Coordinates Agency reports to the federal Court Monitor on benchmark achievement and other required deliverables and data reports.
  • Performs other related duties as assigned.

This is a Management Supervisory Service (MSS) appointment.  Persons appointed to MSS positions do not acquire permanent status, but serve at the pleasure of the appointing personnel authority and may be terminated at any time. 

Other Information: Pursuant to the provisions of Title I of the Child and Youth Safety and Health Omnibus Amendment Act of 2004 (Act), effective April 13, 2005 (D.C. Law 15-353, D.C. Official Code Sub Section 1-620.31 et seq.) Title II of the Child and Youth, Safety and Health Omnibus Amendment Act of 2004 (Act), effective April 13, 2005 (D.C. Law 15-353; D.C. Official Code Sub Section 4-1501.01 et seq.), this position has been identified and designated as a safety-sensitive position subject to mandatory drug and alcohol testing. If tentatively selected for the safety-sensitive position, you will be required to submit to drug testing prior to appointment, and appointment to the position will be contingent upon a negative drug test result. Once hired into a safety-sensitive position, you shall be subject to mandatory random testing.   

The incumbent in this position is required to undergo and successfully pass a criminal background investigation and drug test as mandated by Title II of the Child and Youth Health and Safety Omnibus Act of 2004. The incumbent will be required to take random drug test.


  • Broad knowledge of established research methodologies, program evaluation methods, designs and techniques; the legislative, statutory, regulatory and judicial mandates, organizational directives and national standards that govern and effect child welfare services.
  • Knowledge of the missions, structures and functions of related federal and District social services agencies that have a direct impact on the services provided to children and families.
  • Proficient expertise in oral communication and in the writing of extensive, comprehensive reports identifying and recommending solutions to organizational and programmatic matters. 

Licensures, Certifications and other requirements 


An advanced degree (human services preferred) is required.  

Work Experience 
The position requires a minimum of two years of supervisory skills or equivalent work experience.

Work Environment 
Office Setting.

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