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CFSA Online Policy Manual

The CFSA Online Policy Manual provides employees, stakeholders and interested parties access to the mainstay of the agency's practice standards regarding accountability for compliance with all applicable legal requirements. If you have any questions, comments, or feedback in regards to this manual, please contact the Policy Unit.

The CFSA Policy Manual also includes a listing of Administrative Issuances that serve as interim policies or guidelines for procedures and protocols. These issuances provide staff and/or contracted service providers with pertinent information concerning modifications and/or revisions to existing policies or procedures. They also establish minimum standards of practice during such time as new policies or procedures are being developed.

Table of Contents

The Child and Family Services Agency (CFSA) is a cabinet-level agency within the District of Columbia Government, dedicating itself to the safety, permanence, and well-being of children and families residing in the District. The CFSA Policy Manual was designed to support this mission, and to provide comprehensive and uniform guidelines for staff decision-making authority and accountability. All policies are ultimately statements of the Agency’s interpretation of a law or guiding statements specific to an issue of concern that helps maintain standards of practice for the daily operation of the Agency.