Case Management Pre-service Manual (Spring 2009, Ver. 3.2, 432 pgs, 9.75MB)

Welcome to the FACES.NET three-day Pre-Service training. This course is designed to give trainees an understanding of the functions in FACES.NET pertaining to Case Management. The course is divided into sections, each having its own set of objectives and corresponding to a particular area of functionality in the FACES.NET system. A FACES.NET Scenario has been constructed to link the sections together and mimic the way FACES.NET will be used for Agency business. In the classroom, trainees will participate in a guided walkthrough of the FACES.NET Scenario in order to practice activities based on real-life situations.

FPUB