On June 16, 2025, CFSA launched STAAND – Stronger Together Against Abuse and Neglect in DC – our modernized CCWIS system. STAAND offers a streamlined, user-friendly experience to better serve DC families and includes portals to enhance communication and engagement.
STAAND (CRM) users - social workers and private agency partners - can can click on the links in the table below to access training guides and tipsheets and view videos.
| Module | Guides and Tipsheets | Videos |
| Intake and Investigations | Intake and Investigations | Allegations, Initiation Efforts, Search Requests |
| Clinical Case Management | Adoption, Court Reports, Family Roadmap, Guardianship, OOH Case Closure | |
| Finance (Contracts & Fiscal) | Finance (Contracts & Fiscal) User Guide | Service Provider Invoices |
| Provider | Provider User Guide | |
| Eligibility | Eligibility User Guide | |
| Placement | Placement User Guide | |
| Services | Services User Guide | |
| Management Reports | Management Reports | |
| Global | Global | |
| STAAND Navigation | STAAND Navigation User Guide |
STAAND portal users can click on the links in the table below to access the appropriate training video.
| Portal | Portal |
| Mandated Reporter | Mandated Reporter |
| Metropolitan Police Department (MPD) | MPD Training Video |
| National Youth in Transition Database (NYTD) | NYTD Training Video |
| Resource Parent Portal | Resource Parent Portal Video |
| OSSE Portal | OSSE Portal Training Video |