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Child and Family Services Agency
 

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To find support and resources for federal workers, visit fedsupport.dc.gov.

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Publications

E.g., 06/23/2025
E.g., 06/23/2025
04/22/2006

Entering a New Contact for CPS - Investigations Best Practice Standard: Investigations will be initiated within 24 hours. Based on the Federal Child Abuse Prevention and Treatment Act and its implementing regulations, provisions in Title 4 and 16 of the D.C.

FACES
04/19/2006

Mediation reports can be generated through FACES.NET, and mediation outcomes can also be entered. This tip sheet will provide step by step instructions for entering mediation information into FACES.NET.

FTSD

 

FACES
04/18/2006

FACES.NET has a data interface with the District of Columbia Superior Court where hearing information is automatically uploaded; however, hearing information can also be entered by social workers through the Hearing screen in FACES.NET The following tip sheet steps workers through the process of...

FACES
04/13/2006

Often times, multiple calls come into CFSA’s hotline in reference to the same family. If for some reason, two investigations were opened for the same family, FACES.NET allows workers to link two investigations to one another.

FACES
04/12/2006

Client and Collaterals Case Summary Screen

FTSD

FACES
04/12/2006

The purpose of the client summary screen is to provide crucial information for social workers and supervisors about each client in a case. The information shown on the Case Summary screen is entered on other screens throughout the case.

FTSD

FACES
04/11/2006

Often times, multiple calls may come into CFSA in reference to the same family. If a new referral is created for a family being currently investigated, then FACES.NET allows workers to link that new accepted referral to an already open investigation.

FACES
04/11/2006

The combination and comparison of threats of serious harm, protective capacities and child vulnerabilities best defines a child’s safety. These three concepts take into account three different contexts of safety: present danger, emerging danger, and prospective safety.

FACES
04/04/2006

The purpose of the Hotline is to screen reports of alleged or suspected abuse and neglect of children. The Hotline Report screen is the first point of entry in FACES.NET for any report of abuse or neglect. This tip sheet will discuss how to enter a hotline report.

FTSD

FACES
03/30/2006

Many items in FACES.NET require supervisory and/or program manager’s approval. For these items, a worker must first make a request for approval. Following the request, a supervisor has the option to approve, deny or send a request back to the worker with comments.

FACES

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